A specialized customer service

As a specialist and leader in autonomous lighting system, Novéa Energies makes great importance to offer its customers a responsive, technical and specialized pre- and after-sales service active and specialized to answer to all your questions.

A national and international sales network

Our network of sales agents throughout France and our export sales team also provide you the best possible reactivity to study your various solar-lighting projects on site. These public lighting specialists will be able to advise you on how to set up your project, quantify it and answer any questions you may have.

Find our commercial agencies on Ragni’s website

Our sales and technical design office

Novéa Energies has its own sales and design office staffed by specialized project officers.

We place advice at the heart of our project approach and we will help you from the expression of your needs to the definition of the best technical solution, with a sizing adapted to your geographical location and the conditions of the site. Adding design and aesthetics.

The sales and technical design office works closely with our R&D department which designs and develops technical solutions tailored to your project for even more innovative solar-lighting products and customed to your needs.

Tell us about your project !

Technical support on hand

Phone support : we can answer your diagnostic requests and any questions you may have about sizing, installation and maintenance of your autonomous lighting solution.
On-site support : we move on site for any technical presentation, implementation validation, training or specific intervention.
Spare parts : as a manufacturer, we want to have 100% control over our solutions. That’s why we keep a permanent stock of spare parts, enabling us to deliver quickly to a customer if needed.
In-house After-sales Service to ensure responsiveness and an optimum case management.

Working with Novéa Energies is the insurance to have:

Technical contacts to answer all your questions.
detailed technical files (energy study, lighting study, calculation notes, etc.).
Products that are easy to install.
Products made of quality material and properly sized to give you a long service life with minimum maintenance.
A local sales network to ensure responsiveness.
A recycling branch in place for each component.